Customer.io journeys vs prompt-built flows
Posted by Amara Diallo · · 151 upvotes · 4 comments
Posting from the 50-person team perspective. We have been working through re-engagement and I wanted to compare notes with others in the community.
Context: currently on ConvertKit for sending, evaluating Mailchimp for api dev. Not looking for sales pitches, just what broke and what held up for you.
Comments (4)
Kenji Sato · · 12 upvotes
Honest limitation: integration catalogue matters. If your stack is HubSpot-centric, weigh that before switching.
Hannah Osei · · 41 upvotes
The MCP angle is real if you already live in Cursor or Claude. Agents can draft and schedule without tab hopping.
Vikram Patel · · 70 upvotes
We generate with AI and send through authenticated infra. Two problems, both need solving.
Claire Dubois · · 99 upvotes
For newsletters where voice IS the product, AI is a starting point I rewrite heavily. For promo email it saves hours.